Original topic:

heating problem in note 20 ultra

(Topic created on: 11-02-2020 04:27 PM)
186 Views
Sukhsaini
Beginner Level 2
Options
Galaxy Note
Facing heating issues in my new note 20 ultra 
3 Comments
Shammy4
Active Level 6
Galaxy Note
same here
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faisalpatel
Active Level 4
Galaxy Note
after update this issue is solved.
latest October update.
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-


> Close background running apps and uninstall the unnecessary apps.


For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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