Original topic:

note 20 uktra heating and battery issue

(Topic created on: 10-03-2020 08:43 PM)
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Nabinn
Active Level 3
Options
Galaxy Note
Does any one is facing the over heating problem in note 20 ultra in exynos version i am so irritated with this heating problem it heats up so much even in normal use of half an hour and the battery also drains fast.

6 Comments
NoteFun
Active Level 7
Galaxy Note
Have you updated with September security update as this helps a lot in heating and battery draining...
Nabinn
Active Level 3
Galaxy Note
i have already updated but without success as it heats up even after normal office use like online meeting in zoom or normal use of internet
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Shammy4
Active Level 6
Galaxy Note
Every Note 20 ultra Exynos variant owner is sick and tired of this issue. I guess samsung know's this and hopefully will solve this with upcoming updates.
Dilli
Expert Level 5
Galaxy Note
Heating in note 20 ultra is normal, since there is no vents the body of the phone acts as a shield to cool the thermals inside.
cperumalc
Active Level 3
Galaxy Note
yes..while using camera it heats up much rapidly
Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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