NilDut
Active Level 1
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Galaxy Note
Hi. This is N. Dutta. My Samsung galaxy note 20 ultra 5G phone is having trouble with the touch screen. The screen is operating on its own, ghost touch. Please tell me how to solve it ?
4 Comments
Raj007
Active Level 5
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Galaxy Note
Clean the screen n avoid moisture hands on ur screen.
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AsadLion
Active Level 6
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Galaxy Note
Remove screen protector. And clean it with clean cloth by spraying sanitizer on cloth.
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TimonN
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Galaxy Note
It will be most likely due to screen protector or tempered glass which you have applied.
Remove and check.
If you still face issues then contact service center.
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cs-member13
Expert Level 1
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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