Original topic:

Note 20 Ultra

(Topic created on: 05-08-2024 01:29 PM)
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bangarinaresh
Beginner Level 2
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Galaxy Note
Note 20 Ultra
Last day I updated new version, after that green line came, any one facing same 
What is the solution 
Let me know
13 Comments
Aculite_29
Active Level 6
Galaxy Note
The only solution is to replace the screen.
If you bought it recently and it has a warranty, then replacement would be free, but if there is no warranty, then you might have to spend some bucks to get it fixed somewhat around 14-15k for note 20 ultra display unit.
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Aculite_29
Active Level 6
Galaxy Note
This green line, purple line, and now a new white line is a new trend adopted by every smartphone manufacturer to turn you to buy their new phones within a year or two.

It hurts a lot of buying a flagship device and then taking it to the service center for repair just within a year.
Hope companies will stop adopting this trend.
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Aculite_29
Active Level 6
Galaxy Note
I have faced the same issue with s22 U.
And lost total faith.

It is better to buy a budget phone, which would at least last 3 yrs at a stretch.
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Anonymous
Not applicable
Galaxy Note
Company shouldn't use AMOLED display except ips
goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Note
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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sakuya_bob
Active Level 7
Galaxy Note
First, try contacting the service center. If they don't help or ask for a large sum of money, simply register a complaint on the NCH app for assistance. For more details, refer to my latest community post.
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sakuya_bob
Active Level 7
Galaxy Note
I faced
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