Original topic:

Note 20 Ultra close picture blur issue. (document scan)

(Topic created on: 10-04-2020 09:23 PM)
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AbdulBaky
Active Level 1
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Galaxy Note
Hi I am using Note 20 Ultra. I have noticed that if I take a picture closely it blur the pictures. for example if I want to take a picture for visiting card it makes the picture blur. Its is very difficult to read it. most of the time,  we use your cell phone to scan document but it's impossible to take document picture closely form note 20 Ultra.
9 Comments
Galaxy Note
HDR অন করে ছবি তুলে দেখেন
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Galaxy Note
Note 20 Ultra Has A Large Sensor , Which is why upclose to a subject it sort of blurs .
Use The Zoom Lens, to Get better Results
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Anonymous
Not applicable
Galaxy Note
🤣🤣🤣🤣🤣 haha. and also a heater which can hatch chicken egg..
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Anonymous
Not applicable
Galaxy Note

Rohan are you id.ot or something note 20 ultra autofocus system is weak then its predecessors  how could you say that up subject close blurs due to larger sensor, it shows you have lack of knowledge about the camera sensors the weak autofocus system creates this problem  unlike dual autofocus which is very sharp at taking the photos aur scan document note 20 ultra uses laser autofocus which is very slower like a sloth that's why it has blurred in the close subject and have autofocus issues 

 

even if you use zoom lens it will cause the issue so don't take rubbish when you don't have knowledge about camera sensor 

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Anonymous
Not applicable
Galaxy Note

and additionally document scanning is always done by the main lens not by zoom lens so stop taking rubbish 

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Galaxy Note
Mr DarthVader , Maybe You Could Go On the Google & Youtube Brush Up your knowledge.
When Your Scanning Documents You Get Close To Your Document.
Due To Combination of Lager Sensor & Narrow Plane of focus , This Is A characteristic of the Camera System.
And When You Scan Documents You Don't Have A Subject & Background For The Seperation.
Anonymous
Not applicable
Galaxy Note

lol I searched in the google and youtube there no mention regarding you knowledge 😂😂😂😂😂😂😂😂

 

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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Badmy004
Active Level 4
Galaxy Note

Yes you are right. To be more precise:  the center of the document are usually clear but the edges are blurry. I'm using Note 20 Ultra and before that was Note 8. I'm telling you Note 8 close up pictures were much crispy and clear