Original topic:

Note 20 Ultra 5G

(Topic created on: 12-30-2020 11:30 PM)
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AnkitNigam007
Active Level 1
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Galaxy Note
I'm using Samsung note 20 ultra. I just made a video call for around 25 mins my phone temperature reached 48° with no background apps running. I can literally feel the over heat.
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2 Comments
Galaxy Note
Its a common issue in Exynos 990

Better use a bumper case
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Samsung_Support1
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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