I am the owner of a Samsung Note20 Ultra (purchased in early 2022). I was also frustrated towards end of last year when my 5G was not working.
However, during the last week of January, I decided to do a software update on my phone. I did all the updates (lots of updates one after the other ) on my phone. There were many updates as I had not done an update for a long time. I kept on updating the phone till finally the phone stopped saying there is a software update available.
Lo and behold 5G started working on my phone. It has been working well for me for the past 3 weeks. I am from Hyderabad and I am with Airtel. I am using duals SIMs and am using the data from SIM 2 and I am getting 5G connection. Please see photo.
Additionally, I have travelled to Bangalore, Chennai and Pune in the past 3 weeks and the 5G service worked (in many areas) in these cities also.
Pls see photos below as a proof of 5G service.
My advise to all is to do all software updates on the phone till the phone no longer says that an update is required and it should start working.
Good luck with your phones.
