Original topic:

Note 20 Ultra - 5G FINALLY WORKING.... Software enabled for 5G in India

(Topic created on: 02-17-2023 06:34 PM)
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Uma Shankar R
Active Level 1
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Galaxy Note

 

I am the owner of a Samsung Note20 Ultra (purchased in early 2022). I was also frustrated towards end of last year when my 5G was not working.

However, during the last week of January, I decided to do a software update on my phone. I did all the  updates (lots of updates one after the other ) on my phone. There were many updates as I had not done an update for a long time. I kept on updating the phone till finally the phone stopped saying there is a software update available.

Lo and behold 5G started working on my phone. It has been working well for me for the past 3 weeks. I am from Hyderabad and I am with Airtel. I am using duals SIMs and am using the data from SIM 2 and I am getting 5G connection. Please see photo. 

Additionally, I have travelled to Bangalore, Chennai and Pune in the past 3 weeks and the 5G service worked (in many areas) in these cities also. 

Pls see photos below as a proof of 5G service.

My advise to all is to do all software updates on the phone till the phone no longer says that an update is required and it should start working.

Good luck with your phones.

Note20 Ultra 5G.jpegNote20 Ultra 5G - 2.jpegNote20 Ultra 5G - 3.jpeg

 

 

22 Comments
RAJSINGH
Active Level 6
Galaxy Note
Samsung told me that jio 5G is not supporting in Note 20 Ultra 5G but at the time of purchase they don't told me anything even at the time of purchase sales person also don't tell me anything and inbox their no internet anything that is jio 5G is not working and on website also there are no internet anything so it's a Samsung fault I want refund my money back
Galaxy Note
It's working now ,update your software.
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RAJSINGH
Active Level 6
Galaxy Note
Jio not working IMG-20230217-WA0004_1000020488_1676602297.jpg
RAJSINGH
Active Level 6
Galaxy Note
Jio 5g not working IMG-20230217-WA0003_1000020485_1676602294.jpg
Uma Shankar R
Active Level 1
Galaxy Note

Not sure about Jio, it is working for me in Airtel. Did you install all updates?

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RAJSINGH
Active Level 6
Galaxy Note
Jio(SA) will never be supported by Indian variant of Note20 Ultra. I recieved an official communication from Samsung CEO desk today. Samsung thinks that Indian customers are fools and their hard earned money is waste. I hope someone in authority looks into this issue and takes Samsung to Court for deceiving Indian customers on buying their so-called 5G phones. The worst part is that the Snapdragon variant does work on the SA network like Jio but only the inferior quality Exynos chipset will not work on the Jio network in India.
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RAJSINGH
Active Level 6
Galaxy Note
Jio 5g not working IMG-20230217-WA0005_1000020491_1676608638.jpg
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pro0802
Active Level 1
Galaxy Note
Note 20 ultra ke group ka kya hua
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RAJSINGH
Active Level 6
Galaxy Note
The Samsung's Exynos 990 Processor in Galaxy Note20 Ultra doesn't support SA 5G according to Samsung itself. So, no chance for Note20 Ultra to get SA 5G Update, as of now. Sadly, no JioTrue5G for Note 20 Ultra. Only Airtel 5G Plus will work.
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