Original topic:

Note 10 plus

(Topic created on: 01-10-2021 04:27 PM)
1188 Views
Vinni6655
Active Level 2
Options
Galaxy Note
Received Android 11 with one ui 3.0 yesterday. Phone is not working properly from than. Not charging properly. Battery draining fast. Overheating. Please help 
23 Comments
sachin180280
Active Level 1
Galaxy Note
too much heating and battery draining very fast
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Galaxy Note
If you have updated your phone via mobile data or wifi it can cause issue to device , some file may have skipped .
Visit service center to flash the software again via ODIN process .
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Samsung_wfCfIvz
Beginner Level 2
Galaxy Note

The same issue here. We are not getting any error message. How can we get a screen shot of overheating 😂. It's simply overheating after the latest update to UI 3. An update may help.

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