Recently my 2 years old note 10+ fell in a bucket of water and somehow even rated IP68, it got damaged by water and upon opening the camera app it's saying "warning: camera failed". Samsung service center advised me to change yhe motherboard by paying 24k INR. Is it valid for samsung to ask me to pay for a IP68 rated phone water damage ?
P.S. - The phone was in a bucket of fresh water for about 1minute.
I mentioned fresh water because the samsung service center guy kept telling me IP68 works only when it is fresh water. Fresh water/salty sea water you know the difference, right ?
Bro You can Google about your issue typing every smartphone brand one thing you'll find out that. IP68 Rating is based on proper lab condition. So say RIP to your note 10+ sorry 🥲. Wait for new premium galaxy and don't submerge it.
Bro Samsung or Apple or any other brand not gonna provide any free service for liquid damage even if you have 1 year warranty or extended warranty.
I did Google about this and there's so many terms and condition.😂🙏🏻 So my suggestion is if you really want your device back then go for motherboard replacement or else buy a new phone.
We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
I don't think so they have to do this. Means what the h , they think , i am feeling bad that i thought my Samsung galaxy note 10+ is waterproof and just i test that for 30 second and what next day phone is not working, feeling so bad how this companies making as jock , very bad Samsung,
