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11-11-2020 12:20 PM in
Galaxy NoteI bought a new Samsung note 10 lite phone and it gets heated even with opening just one app just watching a YouTube video, browsing internet will heat up the phone. It's very hard to to hold the phone I will get heated up very easily. I have to buy a phone stand and hold the phone in the phone stand wherever I go. I request the Samsung team to please look into this issue as soon as possible. I had been a Samsung user for the last 10 years, and always I am like Samsung is the best but it's not the case now.
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11-11-2020 01:40 PM in
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11-12-2020 09:42 AM in
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12-04-2020 11:18 PM in
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12-04-2020 11:31 PM in
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01-06-2021 07:21 PM in
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01-06-2021 07:56 PM in
Galaxy NoteNow as more time pass, you will notice that mobile is not heating at all, Even at heavy gaming, and battery backup be tremendously better and better. You gonna love this change in your mobile as time passes.
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01-06-2021 08:00 PM (Last edited 01-06-2021 08:01 PM ) in
Galaxy NoteAs i am using nearly 110 apps will all the functions actively using like Offscreen Spen, AOD, Bixby Routine and many more.
so device issue was not related will apps or utility. Its just was not used to perform😅 as it remained idle in box for long time!
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11-20-2020 02:01 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support