Original topic:

Note 10 Back Cover Comes Off

(Topic created on: 07-16-2022 12:03 PM)
669 Views
TharaFuffa
Active Level 4
Options
Galaxy Note
Galaxy Note 10 back cover is spilt off in just 2 years. Is this a poor adhessive issue? How to get it fixed?

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7 Comments
SrajTech
Expert Level 5
Galaxy Note
Visit service center asap
Keep it closed so that no dirt goes inside
They will paste it through a kit
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Galaxy Note
Go to Samsung Authorized Service Center if under warranty
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Anikroyale
Expert Level 5
Galaxy Note
Take it to an authorized service center, they will re-adhere it for you, but you have to pay.
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Lifehacker
Active Level 7
Galaxy Note
I had this issue too. Seems like poor quality control. Took to service center and they fixed it. You can do the same
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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TharaFuffa
Active Level 4
Galaxy Note
You have incompetent service engineers at your service centers. He wanted to replace my battery with no justified reason. I think he gets some incentive on selling batteries.
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TharaFuffa
Active Level 4
Galaxy Note
Got it refixed with a new gasket at the Samsung Care within 1 hour in 560 Rs. They wanted to change the battery also just because of their incompetent decision. I refused.
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