Original topic:

Note 10+ 4g display saturation problem

(Topic created on: 04-15-2022 07:36 PM)
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Sohel_bd
Active Level 1
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Galaxy Note
I am using this device since December 2021. All working okay except display. I have updated to one ui 4.0 . Suddenly I saw that display turns faded making it less saturated. There is tint and hue. I increased the brightness but it was then less saturated display. I lowered the brightness on 10%, it got back its original saturation. If I increased the brightness more than 10%, it loses its saturation. After I shut it down, it came back to originality. After 4 days I found the same problem. Now it is daily routine. Sometime I increase the brightness,it comes back. Sometime it doesn't work this way. What can I do? And yes, I found it when I was making a phone call.
4 Comments
WalkieTechie
Expert Level 4
Galaxy Note
Since you got the phone in December, so it should be under warranty. Please visit the service center and get the display replaced under warranty.
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Sohel_bd
Active Level 1
Galaxy Note
I am living in Bangladesh. Phone was purchased in singapore. I got gift.
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support