Original topic:

Note 10+ oneui 4 creating overheating causing display flickering

(Topic created on: 03-22-2022 08:42 PM)
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Sohel_bd
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Galaxy Note
Greatings to all.
I am using my decvice for last 3 months. On February 11, I updated it to one ui 4.0. Due to mobile data and gps usuage, I noticed that it becomes more hotter than ui 3.0.
When ever it becomes hotter/overheating, displays become flickering just like it loses its saturation. Below 10% of brightness, display becomes okay (fine). 
I think overheating causes display flickering. Should I wait for next update? Or any other means to avoid overheating problem?
I usually find faded display when the temperature is above 34 degree Celsius. Whenever I use mobile data, phone becomes hotter quickly. 
Such kind of issues were not found at 3.0 ui. 

What can I do right now? Wait for next update or security update? Or angrily throw it to bin? I am fully dissatisfied with Samsung service. Or any other way to get back to one ui 3.0?
I even can't wipe cache partition by volume and power button.
1 Comment
cs_member8
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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