Sohel_bd
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03-22-2022 08:42 PM in
Galaxy Note
Greatings to all.
I am using my decvice for last 3 months. On February 11, I updated it to one ui 4.0. Due to mobile data and gps usuage, I noticed that it becomes more hotter than ui 3.0.
When ever it becomes hotter/overheating, displays become flickering just like it loses its saturation. Below 10% of brightness, display becomes okay (fine).
I think overheating causes display flickering. Should I wait for next update? Or any other means to avoid overheating problem?
I usually find faded display when the temperature is above 34 degree Celsius. Whenever I use mobile data, phone becomes hotter quickly.
Such kind of issues were not found at 3.0 ui.
What can I do right now? Wait for next update or security update? Or angrily throw it to bin? I am fully dissatisfied with Samsung service. Or any other way to get back to one ui 3.0?
I even can't wipe cache partition by volume and power button.
1 Comment

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04-18-2022 11:43 AM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
Learn about a few things you can try when your Galaxy phone is slowing down.
