Original topic:

Not getting one UI software update on my note9

(Topic created on: 01-17-2019 04:58 PM)
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AmitKsoni
Beginner Level 2
Options
Galaxy Note
Hi all, i am very honest samsung member and now i am very panic since i am not getting the one UI update on my device, which is released on 15th Jan and my all friends updated there phones. This issue occurred once i have visited the customer care center for some hardware issue. Please help me, i am hoping the reply as soon as poosible. 

Thanks 
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4 Comments
AmitKsoni
Beginner Level 2
Galaxy Note
thank you it worked but i need to know, I have to do it everytime for any software update. it is very painful. Why this issue occurred? Any specific reason? Can we not solve this?
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Lauki
Active Level 10
Galaxy Note
Same story as mine. I had replaced the Cam module. I too didnt receive the update for long. But then I downloaded via Smart Switch.
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AmitKsoni
Beginner Level 2
Galaxy Note
I think we need to raise this issue since this is happening with so many members. As loyal customer, we should not face these kind of issues or we should get the information about this prior to any changes.
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Lauki
Active Level 10
Galaxy Note
It should not happen everytime. Nevertheless, I had posted couple of posts raising the issue.
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