Original topic:

Need Help!

(Topic created on: 10-21-2020 06:43 PM)
YRSS
Expert Level 5
Options
Galaxy Note

image

Screen color faded , is it any hardware issue or software issue ? Because facing such problem from few days . Also after some time color of Screen gets normal . 
On Screen along with color fade some lines are also seen. 
0 Likes
6 Comments
Galaxy Note
Its a software issue for Galaxy Note 9

Will Resolve soon
YRSS
Expert Level 5
Galaxy Note
thanks
0 Likes
Galaxy Note
software problem
Galaxy Note
Software issue .
Always update your phone software via smart switch Pc version or take backup and then update it fro Service center .
If you update it from Wifi or mobile
data their are possible that during downloading some file not able to download for that particular package that can result into software glitch.
Later you can face the issue of low coverage in network , laggy performance fast drain of the battery performance etc .
Dilli
Expert Level 5
Galaxy Note
has to be software issue that has caused it to look green
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes