Original topic:

NOTE 9 CAMERA ISSUE

(Topic created on: 01-12-2019 02:13 PM)
245 Views
bajaj
Active Level 3
Options
Galaxy Note
Whenever I click a pic in low light with rear camera (flash on) a wierd blue light is is also captured


1442f41c-f0a0-4511-a216-3b4a6708c2f5.jpg


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5 Comments
Anonymous
Not applicable
Galaxy Note
🤔
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Anonymous
Not applicable
Galaxy Note
same issue is with s9 my camera show same thing in it
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UrsSBA
Active Level 6
Galaxy Note
i have same prlm at night when flash is on
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UrsSBA
Active Level 6
Galaxy Note
see same image with n without flash4916a355-d89e-41ce-b7b7-2371e77f3fe2.jpg
d2d967da-4025-4afd-9267-de8edb1cadda.jpg
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. We apologize for the inconvenience caused to you. Let me recommend some steps to further isolate and determine the issue faced by you in your device. Please be aware that device speeds may vary based on multiple outside factors.
1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)
2) Turn on the Auto Flash (If Available in the Device)
3) Reset the Camera (From the Camera Setting)
4) Software update via FOTA, Kies or SMART Tool.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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