Resolved! Solved

Original topic:

My note colour distortion and black lines in display

(Topic created on: 04-26-2020 09:32 AM)
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Raj12e455667
Active Level 2
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Galaxy Note

This is to inform samsung customer care that i have a sudden screen distortion greenish yellow in colour  and black lines in my galaxy note 9 after updation of march samsung update. And i am shocked to know that many note 9 user all over india is facing the same issue at the same time. This is realy a very bad sign from samsung. I am realy worried with my phone which has just crossed its warranty. Now i request samsung to kindly look at the matter because its a very expensive handset and not eveyone one please gives us a soltion and display is i very costly we cant afford it and its not 1k or 2k. So kindly provide us a new software update or repair our phone as soon as possible. 

      Thank you....... myself

Mohsin Hussain 

ADDRESS: Rupnagar Cinnamara 

City: Jorhat 

State : Assam 

Pin:785001

Phone : 9954217745

 

Raj12e455667
Active Level 2
Galaxy Note
clear cache the samsung web history see
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sensam
Active Level 7
Galaxy Note
pls explain the steps, let's try
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Raj12e455667
Active Level 2
Galaxy Note
Before the phone was ok i have done clear cache and clear history in samsung internet aap and after that i kept the phone in charge and few minutes back i can see the phone display is back to original state. This may or maynot work in everybody place but it worked for me and now its seems 8 hour the phone is ok without black lines and greenish yellow colour display and one more thing i have done is in samsung members app i have done the automatic check device care do that and also see and please do inform if anybody get some positive result hope for the best. It is like a miracle for me now. Hope it lasts. Thank you.
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Rickraj079
Active Level 1
Galaxy Note
same problem I am also facing. this needs to to addressed properly to samsung.
maddynote9
Active Level 4
Galaxy Note
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Raj12e455667
Active Level 2
Galaxy Note
sorry to say guys this method didnt last longer same problem came again... Realy fed up
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maddynote9
Active Level 4
Galaxy Note
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maddynote9
Active Level 4
Galaxy Note
join our group
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maddynote9
Active Level 4
Galaxy Note
we are also facing same issue, let's join hands together and see what will happen ?
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Raj12e455667
Active Level 2
Galaxy Note
okay have joined
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