Original topic:

Laggy experience and battery drain resolved

(Topic created on: 01-20-2022 09:32 PM)
170 Views
AmanAggarwal2711
Active Level 5
Options
Galaxy Note
I just found out something that could be one of the main reasons for the laggy experience and fast battery drain in note 10 lite after the update.
Just delete the app shown in the picture below from play store and it will resolve the problem to a great extent.

Cover image




17 Comments
Galaxy Note
It is not visible in the apps list and it will not be displayed if searched in the play store. You would have to find it in the app updates in play store. It got a new update yesterday itself
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Vishal_parmar
Active Level 3
Galaxy Note
Now I need to Uninstall this right ? I HAVE SEEN MANY BAD REVIEWS Screenshot_20220120-173225_Google Play Store.jpg
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Galaxy Note
Yes
Vishal_parmar
Active Level 3
Galaxy Note
I have uninstalled that app.. BTW how did you know that after uninstall this app our laggy problem got solved?
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Galaxy Note
I was just checking the to be updated list on play store when i saw this app.
I read the comments and thought to try it once to uninstall it. And i felt a huge difference after deleting and restarting my device. Though battery issue is not fixed that much but the device has become a lot smoother
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Vishal_parmar
Active Level 3
Galaxy Note
Actually I am having still same issues in note 10.. my devices is restarted and I haven't installed any app yet
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RahulSRay
Active Level 4
Galaxy Note
I don't see any option to uninstall... It just says 'Update'
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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