Original topic:

Lagging issue in Note 9

(Topic created on: 06-29-2020 07:19 PM)
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prajith2216
Active Level 1
Options
Galaxy Note
Hai Samsung,

Some lagging issue is seen in my Note 9 after the new Updation 2.1. 

I already done 'factory reset' in my phone after the updation of 2.1 

* Manual focusing and auto focusing are not done properly and also slow. 

* Edge detection in camera is not done properly and very poor. 

* At the time of QR code scanning, the phone is fully lagged. 

* At the time of dialing, the phone is fully lagged. 

Did you clear the issues? 

I am waiting for your response.
3 Comments
Dilli
Expert Level 5
Galaxy Note
There is only one way to remove lagging. I did it for myself too. Clear cache partition in recovery mode.

1.shut your phone down
2. press vol up+ bixby button and power on same time.
3. when you see samsung android on screen remove your fingers from buttons.
4. you will enter recovery mode.
5. press vol down button to select clean cache partition.
6. press power button for enter
7. your phone will ask for reboot press vol down button for yes and boot phone.
you phone will restart and all your lagging, glitches will be removed.
if this works click 3 dots next to my post and mark it as solution.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device hanging issue: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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prajith2216
Active Level 1
Galaxy Note
When i click on the above link replied by you, a notification like "Following unknown links leaves your device and personal data vulnerable. By tapping OK, you agree that you are solely responsible for any damage to your device or loss of data that may result from following this link."

What you mean by this message?

Is Samsung have no responsibilities to secure the personal details and device of your customers?

Is this your customer support?

Very bad

What is the opinion of Samsung?

please reply.
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