Original topic:

Issues with Note 10+

(Topic created on: 12-06-2020 06:42 PM)
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Tausss
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Galaxy Note
Upon exiting the live video page on Instagram, using back key no longer is taking to the previous screen, no matter you keep hitting the back key multiple times, until you press the home button and exit and reopen the app.
Samsung please work and fix this immediately thanks..
8 Comments
Samsung_Support1
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Galaxy Note
dear its really funny. actually it's not issue with Samsung. its with Instagram app programing. Back button doesn't work you have to hit the home button in the app itself otherwise app will just close itself on that page.😂😂😂.
I am an Instagram blogger.
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Galaxy Note
these buttons OK😅 hope you stop blaming #samsung for Instagram thing.

Screenshot_20201210-185032_Instagram_31862.jpg

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Tausss
Active Level 1
Galaxy Note
Have posted to Samsung, its their role to check and reply. if any issue > they will fix it > else they will come back and state the issue is on insta or some other platform.
If we were to do the deep dive and rectification we would be working in either Samsung or Instagram. Not as a critic but as a good customer we can just intimate the issues to the brand and they will take care to best.

However thank you to appraise me that the issue is With Instagram and how to exit, appreciate greatly. Take care.
Galaxy Note
thanks dear and working in or working with makes a difference. Possibly they will revert you. Have a great time
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Tausss
Active Level 1
Galaxy Note
@thepinkobsessions - Thanks a ton too. ping your insta id to follow.
Do follow us on insta id @niche_code_fashions
@ dj_taus_if
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Galaxy Note
and on live screen you need app protocol to delete video you have to end the video hitting on the screen not back button. And since reels came in Instagram is misbehaving ask any vlogger. its under updates of new features. try updating your app. check does it have latest version or not.
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Galaxy Note
see these how to end a live video in Instagram #solution #samsunglove #cloudlavender

20201211_210510.jpg

20201211_210440.jpg

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