Original topic:

Issues on Note10 lite -on September security patch

(Topic created on: 09-20-2020 05:51 PM)
5031 Views
drpiyush24
Active Level 6
Options
Galaxy Note
I have visited service center and service center technician said its software issues only samsung OTA update can fix this.

Already Sent error feedback reports many times in members app, but feedback response did not fixed any of the problem. As its widespread software bugs in all Note10 lite, all users facing this below issues, you can also see attached post links below where Note10 lite other users complaining same.

I'm on latest one ui 2.5 September security patch update, 
I have done factory reset several times, Still non of the following problem got fixed..

Most of the following problem we were reporting from March i.e. 6 month but non of them got fixed until now. 

  • Front camera picture quality is very very bad in low light, needs lot of improvements especially in low light.
  • Edge screen panel- Compass app causing unwanted vibrations in background and also draining battery so much..please fix this
  • Green tint on display in grey colours (seen prominently in dark environment)
  •  Slow Fingerprint unlock, fingerprint works great in other apps but its very very slow while unlocking the phone
  • Battery drain increased so much after this September security patch update of one ui 2.5.
  • Back camera photos have so much noise in all modes -both normal and night mode
  • Night mode photos from both back and front camera have over contrast, over saturation and over sharpness.. please fix it...
  • Videos comes very very noisy in low light also have pinkish tint
  •  Pink tint in corners in low light in rear camera photo and video mode.
  • Display touch problem while charging for some users
  • Proximity sensor not working properly while on call (screen do not turn on even phone is not close to ear) for some people
  • Light sensor have high battery drain..Please rectify this issue many people complaining.
Feature request :
  • Wireless DEX you can easily give us with update, even A90 have wireless Dex, please give it to us, its most demanded features by user of Note10 lite as it increases productivity. 
  • Live Bokeh mode in video camera is missing, even S10 lite have it.
  • AltZ features are missing, even A51 and A71 have it.
  •  Useful card option in message app is missing, all samsung phone it.


We hope you guys fix this issues in next software OTA update. Its been more than 6 months we haven't got any fix on any of this bugs. Thank you...

Other Note10 lite users complaining same problems:












81 Comments
Samsung_XSEVURQ
Beginner Level 3
Galaxy Note

Do agree...  I also face most of the problems listed above in my note 10 lite...Pls rectify them ASAP..

IsaacVC
Active Level 1
Galaxy Note

Please Samsung, we really need these issues fixed.

cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section from Samsung Member Application with more details, so that we can help you out with this.
Samsung member application > Click on get help > Send feedback > Ask question.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes
drpiyush24
Active Level 6
Galaxy Note
we sent feedback many times, they say to go to service center, and service center says we can't fix ,its software issues only OTA update can fix it... what to do?
0 Likes
Ameen_999
Active Level 1
Galaxy Note
The concerned issues had to be fixed by OTA updates only as they are software issues , many feedbacks have been added but no help till date. Such a worst front and rear cameras..If your team is not going to roll out quick fixes on these we're not going to look back at Samsung anytime..nor recommend anyone in our circle.
0 Likes
Pranay1007
Beginner Level 4
Galaxy Note
We are facing the same issues.
Front camera quality is really bad I feel offended when people show camera pics of cheap phones.
proximity censor issue is very serious I can not use accidental touch prevention at all due to this bug.
Night photos of main camera are equally bad.
Battery drain has increased after September update.
Pls rectify asap.
Dukebarkan
Active Level 1
Galaxy Note

Also about video recording there is too much noise specially on ,ultra wide, and ,telephoto, lenses. there are Samsung's flagships that they're using same lenses so it's obvious Samsung can optimise that for this device (galaxy note 10 lite) too

Even if Samsung wants too keep differences between products its okay but it should fix these noise bugs on galaxy note 10 lite it's a 2020 device anyway and has so many potential!

Bleedblue45
Beginner Level 2
Galaxy Note
yaa same issues
joaoguilima
Beginner Level 5
Galaxy Note

Please!!! The front camera isn't good, It is a software problem! My old iphone with 5mp has a much better selfie camera 

birendraks
Active Level 1
Galaxy Note
please fix all issue
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