Original topic:

I am using Samsung Galaxy Note 9 512GB version.

(Topic created on: 05-07-2020 01:57 AM)
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CoolCare
Active Level 1
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Galaxy Note
Recently updated my phone OTA after which whenever I try to Screen Scroll Capture on the second page my phone freezes and I am unable to further scroll capture. Besides I have noticed many times lately my Screen freezes.....what could be the reason for this problem. 
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3 Comments
Galaxy Note

I have no issues on my note 9. Backup your data & try factory reset. 

Samsung_specialist
Community Manager
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Galaxy Note

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you

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CoolCare
Active Level 1
Galaxy Note
Thanks a lot
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