Original topic:

I am not getting any notifications on my Note10 plus

(Topic created on: 05-26-2024 04:54 PM)
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adelsyed30
Active Level 1
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Galaxy Note
I have been using my note 10 plus since a year now and since more than last 2 weeks my phone isn't showing any notifications from any app. Be it messages or WhatsApp or any other. They just pop up if I'm using my phone and when I try to swipe down the notification panel they just vanish. Please help in this matter if anyone else is facing the same issue. Will be really grateful for your help on this matter. I'm missing out on many messages I'm getting and also don't know if someone is messaging me on whatsapp or not. Really big trouble for me.
5 Comments
goodthings
Expert Level 5
Galaxy Note
My dear reset all settings of your's device in general management settings and also give permission to all apps for notification. Thanks.
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adelsyed30
Active Level 1
Galaxy Note
Didnt work anything like you said. Instead i had to again change my settings after resetting it. Any other solution you might know?
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goodthings
Expert Level 5
Galaxy Note
My dear complaint to Samsung customer support through Samsung Members App as error report. Also send log files Along with this error report. I hope your's issue resolve by Samsung team. Or you can help from remote support, go to setting and open remote support. Thanks.
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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ROZAJMERI
Active Level 7
Galaxy Note
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update ONE UI Version 6.1
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