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01-13-2024 08:40 AM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Press the power and volume down keys simultaneously for a few seconds.
Please follow the ''standard charging procedure''?
We request you to follow the standard charging procedure. i.e. Charge your device battery for 10 minutes.
When you charge your Samsung mobile, use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Note: If still issue persists try to charge your device with another Samsung genuine charger.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
