Original topic:

Horizontal lines on Samsung note 9 screen.

(Topic created on: 11-17-2019 10:53 PM)
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vishwa2000
Active Level 1
Options
Galaxy Note

I have a Note 9 that has horizontal lines show up on the screen.  Originally I thought it would be random times when the lines would show up, but I've now found they show up when the brightness of the screen is turned down. It also do disappear for hours for no reason.  I've restarted the phone and the problem always comes back.  The horizontal lines are not static and are always moving up and down (not scrolling).  If I take a screen shot of the phone, the lines are not present. Sending my phone into Samsung for 2 weeks to examine the phone was an option for me.  So I sent it to their service center. They did flash reset but it didn't work out. They replaced my LED panel which did not resolve the problem. And my warranty period is over now. Please advise me what to do next.

 

Specifications:

Model Number: SM-N960F

One UI version: 1.0

Android version: 9

 

Those lines on the displayThose lines on the display

pavansp
Beginner Level 2
Galaxy Note

I restarted in safemode. But that did not fix the issue. I am confident it is a software and possibly screen brightness issue. What I noticed was that when I restarted the phone, the lines actually appeared on the SAMSUNG white text that displays during start up. Again while any application that plays video is open, the screen is sharp and crystal clear. Closing the app makes it goes back to normal.

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Stotrapama
Beginner Level 2
Galaxy Note

I have the exact same issue after I gave them for repair(overheating issue). 

For the past two months I have been circling them but everytime they give back  with the same problem. They claim to have changed everything 🤯. But display problem persists

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Umeshy
Active Level 1
Galaxy Note

I have same  issue on my S10 after oct 2020 update, its very sad that samsung know this bug but never even tried to fix this.. even in thair flagship devices.. my one year warranty expired and this issue made my phone useless.

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Acoustic_Hive
Active Level 1
Galaxy Note

Please try my simple fix for this. 

I made a simple tutorial video. 

https://youtu.be/LBPET5BFl54

johnnysavs
Beginner Level 2
Galaxy Note

Had same issue.

Followed steps from video.

Turn screen off with power button.

Tap screen so clock shows

Unlock phone with fingerprint reader.

 

 

 

 

Members_j0LhqT5
Beginner Level 3
Galaxy Note

This worked first time for me thanks!

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Mehul03
Active Level 1
Galaxy Note
Hi I have same issue for samsung Note 9 can any one suggest exact solution
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Mehul03
Active Level 1
Galaxy Note
Hi still facing the issue for horizontal line on screen.Please provide solution.
vishwa2000
Active Level 1
Galaxy Note
You get to replace the display bro. Go to the nearest service center.
Mehul03
Active Level 1
Galaxy Note
Hi any other solution for this issue....
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