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12-26-2020 06:47 PM in
Galaxy NoteMy Note 9 (Verizon) started showing horizontal lines and bands on the screen. Based on my research, it has been a widespread issue, and almost all the Note 9s have been impacted or potential to be impacted. What are my options? I have been using Samsung Android phones for long time and this particular model has serious quality issues. I would like Samsung to provide a solution to my problem.
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12-29-2020 07:34 AM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-23-2021 08:07 PM in
Galaxy Notei have the lines in phone after security patch when will a update come out to fix this issue or what can i do to solve this problem started it in safe mode and same issue it comes and goes but it wont stay off permanently with no horizontal lines and pale colours.

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