Original topic:

Hi Samsung my note10 plus camera has an serious issue

(Topic created on: 05-13-2021 11:16 PM)
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vjvenki
Beginner Level 2
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Galaxy Note
My note 10 plus camera not working well in video mode 1080p 60fps and uhd 60fps videos  not focusing well it is blurry ni detailing both 60 fps modes like this only .and ultra wide camera also not good in picture mode.I went service center also they said send mail to Samsung that's why iam writing here . I cleared all cache I done factory reset also .same issue there is no improvement. And I noticed lot of app crashes also .pls solve my issue as soon  as possible 


1 Comment
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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