Original topic:

Heating issue

(Topic created on: 07-17-2021 12:33 PM)
383 Views
Rajeshnamdeo777
Beginner Level 2
Options
Galaxy Note
After update my note 20 ultra heating 
Please help me
9 Comments
f62_CA
Expert Level 2
Galaxy Note
Thandi aa rahi hai haath sekna
Galaxy Note
😆😆😆😆😆😆😆
Galaxy Note
Is note 20 ultra with Exynos 990
Have heat issue already
Right?
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Galaxy Note
If so send error report with log files
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Shammy4
Active Level 6
Galaxy Note
Restore your device. I did it. Its better now. But suckynos 990 is the culprit.
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Galaxy Note
If it is abnormally heating then pls go to your nearest service center.
If it's heating up while gaming or any intensive editing etc then it's normal
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NoteFun
Active Level 7
Galaxy Note
@abhy, according to service center upto 42° is normal temperature. If someone ask Samsung how could we hold the device in our hand with that temp while using it outside office or house where no AC Installed. Harsh reality is that Samsung service center guys already knew this fact but they are also helpless.
gowda01
Active Level 3
Galaxy Note
Go to the nearest service center and inform them regarding this. They will earse the previous updates and reinstall it. The heating issues is due to bugs downloaded during update.
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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