Original topic:

Heating and touch response issue

(Topic created on: 04-11-2020 12:19 AM)
295 Views
HoneySohan
Active Level 3
Options
Galaxy Note
Now a days my device is getting very hot even my usage is very less, lagness and some times touch screen wont respond.
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4 Comments
Galaxy Note
it's summer bruh
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amanjalwehra
Expert Level 3
Galaxy Note

Some precautions you should take in summer:
1. charge without case
2. Charge on wooden table instead of bed or something like this
3. Use of original charger.
4. Try to use phone less as much as while charging it.
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amanjalwehra
Expert Level 3
Galaxy Note
while sharing your problems, must mention the model .
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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

  1. Decrease the screen brightness: If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.
  2. Close background running apps: Click on recent application button located to the left of the home button.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Send feedback > error report/ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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