HDR support on Note 10 plus

[NeelB]

just found out something weird. My note 10 plus doesn't seem to support HDR and has widevine L3 certification and not L1. Also list of HDR supported devices on netflix shows note 10 and not note 10 plus. While galaxy s10 and s10 plus both are listed as hdr capable. Sharing screenshots from Netflix app. 

Any help or comment on this??

#hdr #netflix #galaxynote10plus #widevineL3

[saurabhvg]

HDR is available only for Rs.800 plan

[NeelB]

i do know that and i have the plan. but see the screenshots. these are app settings and not the plan settings. these would show the inbuilt capability of the DRM certification. anyways. i figured it out. seems an issue with the netflix app itself. uninstalled and updated it. now its fine

[theKeshavKr]

The HDR playback is available only on 4-Screen/Premium Plan, also Note10+ should support it, as could be the issue of app update. Try reinstalling the latest version.

[theKeshavKr]

It is also strange to see your DRM as Widevine L3.

[NeelB]

thats what i was saying. the DRM shows L3. its an app issue. i figured out. reinstalled and updated. now it shows DRM L1

[theKeshavKr · Accepted solution]

cool, if my answer helped you could select 'accept solution' will appreciate a lot.

[NeelB]

done. thanks for your support

[Anil88]

can you solve this issue ?
pls reply I am facing same problem

[NeelB]

reinstall the app and update it. hopefully it would be fixed