Original topic:

Green line on my Note 20 ultra 5g

(Topic created on: 01-09-2024 09:36 PM)
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2709gani
Active Level 1
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Galaxy Note
How can i resolve this issue i am out of warranty, never expected this quality from Samsung. 
5 Comments
YashRaizada
Active Level 4
Galaxy Note
Go and service center they do free of cost but not physical damage
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Veryna
Active Level 4
Galaxy Note
Samsung is the worst. My M52 has the green lines too, 19 lines as of today. But Samsung doesn't care about replacing it for ME users. Try your luck with customer service since you're a Note 20 Ultra user.
Anonymous
Not applicable
Galaxy Note
Change the panel
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goodthings
Expert Level 5
Galaxy Note
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost.
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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