Original topic:

Green line issue

(Topic created on: 3 weeks ago)
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ut96
Beginner Level 2
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Galaxy Note
Paid for an official Samsung screen replacement at an authorized center, and in just one year, I have the green line defect.  Center is refusing to help because of device age, even though the panel itself is new. This is unacceptable since the phone does not have any physical damages. They told me I have to change the screen and even if the green line comes again after some time, I have to keep on changing it. Samsung, i excepted better service.
3 Comments
ram_ram
Expert Level 5
Galaxy Note
Pay for screen again you will get Green line again. Don't update software
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Since your product was purchased from abroad, we would request you to please get in touch with the customer support of the respective country.

To reach country-specific Samsung support teams click on the below link:
https://www.samsung.com/country/

Warm Regards,
Samsung Customer Support

 

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ut96
Beginner Level 2
Galaxy Note
Dear Samsung,
Even though the phone was purchased from abroad, the screen was replaced in india.
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