Original topic:

Green line issue on my S22 Ultra

(Topic created on: 01-16-2024 09:05 AM)
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Tejk
Active Level 1
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Galaxy Note
Disappointed with the "GREENLINE ISSUE" on my Samsung Galaxy S22 Ultra display! The green line occured all of a sudden at top left camera cutout. I expected better quality from a flagship phone. Dear samsung ,pls address this issue ASAP!
4 Comments
piyussh07
Expert Level 5
Galaxy Note
Wow, new feature. Congrats
0 Likes
Galaxy Note
Go to Samsung store and claim your free repair they are offering free displays in this kind of issue...
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
roshankk
Active Level 6
Galaxy Note
Bro first you reset your phone (factory reset) otherwise few days ago your phone affect 2,3 etc lines it's software issue