Original topic:

Green Tint on My Note 9

(Topic created on: 06-01-2020 10:04 AM)
2996 Views
RahulS99
Beginner Level 2
Options
Galaxy Note

Yesterday my note9 display turned abruptly green. Please don't tell me to do factory reset, cache cleaning , I have already tried it , was a complete waste of time and most importantly to go to a service center. It's a 70,000 rupees phone, display not gonna come cheap. Please give a solution. 

11 Comments
Dilli
Expert Level 5
Galaxy Note
Well you are also one of those who has a tinted screen issue like rest of thousands of users. This is because of march update. Unless Samsung seriously looks into it you cannot do anything.
Priti-kumari
Active Level 3
Galaxy Note

same here

0 Likes
Lauki
Active Level 10
Galaxy Note
Please be patient until the next patch. March update has screwed things up for the device!
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AvinashKGP
Active Level 3
Galaxy Note
same here
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Anonymous
Not applicable
Galaxy Note
I hope they fix this, and it's not just the note 9. Even the s8, s9, s10 and few s20 users are facing this issue, I think it has something to do with the phone heating.
I only notice the green tint and flickering when the phone heats up pretty badly. and the heading also started only after the march update.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

Check device in safe mode to perform that power off the device for that press and hold the Power key for one or two seconds to turn on the device, when the Samsung logo appears, press and hold the Volume down key. Kindly exit the safe mode by restarting the device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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AK0101
Active Level 6
Galaxy Note
So ,

You have been giving same suggestions to everyone out there. And still none of the Note 9 users are able to resolve this issue. Why is it so hard to digest for Samsung that it started after March update. Don't you think you should provide us the right update regarding this issue.

Or at least have the guts to accept that indeed this is Samsung fault.

This would be my last Samsung device.
AK0101
Active Level 6
Galaxy Note
Samsung ,

They have been giving same suggestions to everyone out there. And still none of the Note 9 users are able to resolve this issue.

Why is it so hard to digest for Samsung that it started after March update.

Don't they think they should provide us the right update regarding this issue.

Or at least have the guts to accept that indeed this is Samsung fault.

This would be my last Samsung device.

RIP SAMSUNG IN MY LIFE
ruderocky
Active Level 1
Galaxy Note
i am facing similar issue from past couple of months. display gets greenish/yellowish tint. if i lower the brightness to almost lowest level it goes away. i researched, it is because of the way the samsung amoled display operates. the voltage and curent stuff. the recent updates must have made changes to the kernal and bugged the voltage settings. it is not a hardware issue which our dear samsung service centre has told me asking me to replace the display. FYI i dont have warranty. I am using oled saver app, just read about it. it's a temporary fix. working for me right now. waiting for samsung updates to fix this issue permanently.