Original topic:

wifi internet stops working if I use bluetooth

(Topic created on: 08-28-2020 06:02 PM)
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SivaKishore09
Active Level 3
Options
Galaxy Note
Hi,
   If I connected to any Bluetooth devices and using that Bluetooth device within 30 seconds internet stops working through wifi. Wifi will be connected to network but will show exclamation mark. If we turn of the wifi in phone and again turn it on then it will work for 30 seconds again wifi will show exclamatory mark. I am facing this issue from long back and every time I use any Bluetooth device its happening. Any solutions are appreciated. Thanks. My device: Gakaxy Note 9 Indian version.
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5 Comments
Galaxy Note
Visit service center ASAP.
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Ehsank
Expert Level 5
Galaxy Note
i m not sure but you can check after this settings
go to settings >general Management >reset>reset network and restart your phone and then check
SivaKishore09
Active Level 3
Galaxy Note
factory reset done. But same issue. Thanks
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Ehsank
Expert Level 5
Galaxy Note
i m not talking about factory reset brother.
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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