Original topic:

Gallery is not showing pictures after the update

(Topic created on: 03-03-2021 02:41 AM)
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Aditya139
Active Level 1
Options
Galaxy Note
I am using Note 10 plus.. after recent update .. I was not able to open my album and pictures from Gallery.. later when I tried to reset the setting.. now nothing is coming up when I open Gallery.. I can see pictures via third party Gallery app but not by default app.. any suggestions ??
13 Comments
Galaxy Note
Check recycle bin

and if you performed factory reset without taking data backup, then not possible to find your earlier pics..

try Google photos or your backup account
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Aditya139
Active Level 1
Galaxy Note
I have not deleted pic or performed factory reset.. it's just that after updating my phone when I open gallery now there is black screen Album written at top and I can't see my picture and folders
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AnmolSidhu
Expert Level 5
Galaxy Note
Try Clearing cache of app and force stopping it.
If doesn't work, Call Customer Care
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Aditya139
Active Level 1
Galaxy Note
tried this step .. called cust care they told me to write here and also wait for future update or perform FDR which little inconvenient for me to do so now
0 Likes
Galaxy Note
Once clear cache of gallery app and try..also check my files
Aditya139
Active Level 1
Galaxy Note
Pics are available in my files but not visible in Gallery
0 Likes
Galaxy Note
Check Gallery app permissions

snd click one photo right now and see if its showing inside gallery or not

also check if gallery app has any pending updates
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Aditya139
Active Level 1
Galaxy Note
Hi buddy.. tried all permission granted.. when I click pics are not showing in gallery but in all third party apps it is showing like what's app.. Yes app is updated...
Aditya139
Active Level 1
Galaxy Note
I really appreciate all the help coming in..