Original topic:

Galaxy Note 9 display and heating problem.

(Topic created on: 06-21-2020 01:21 AM)
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Bhavesh20
Active Level 1
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Galaxy Note
Hi, 
So recently I'm facing problem with display such that greenish yellow effect on screen when heating also there is some lag. I did some research and found many users are facing this same problem many it's hardware problem caused due to software I don't known. PS can anyone provide solution. 


4 Comments
Ramugantla143
Active Level 1
Galaxy Note
please update Samsung
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GenomƏ
Active Level 3
Galaxy Note
Are you on One UI 2.1???
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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AK0101
Active Level 6
Galaxy Note
All indian Users of Note 9

Please follow this link to escalate to CEO help desk

https://www.samsung.com/in/support/write-to-our-ceo/
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