I am also facing this screen discoloration issue. Everything was fine and suddenly my phone display went to **bleep** with screen discoloration and horizontal lines. #samsung need to satisfy their customers as quickly as possible by announcing an immediate solution or else they are gonna create another set back just like note7.
I am too facing this screen discoloration issue. my phone display went to **bleep** with screen discoloration and horizontal lines. #samsung need to satisfy their customers as quickly as possible by announcing an immediate solution or else replace my phone without charging
Please perform the below mentioned steps to resolve the issue:
1. Check device in Safe Mode. a. Press and hold the Power key, when Power off icon appears. b. Press and hold the power off icon. To exit safe mode just restart your device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
same here.. am a owner of note 9 but now I have decide will never buy samsung mobile... will only use apple product.. 6 years of software update + best and quick to resolve any issue.. samsung sold 70,000 rs mobile and then never care about there customers
I had followed all steps provided by Samsung on my Note 9 (including the safe mode method), but nothing worked. Due to the current Lockdown, I didn't even feel comfortable to approach the service centre. I was eagerly waiting for Samsung's new update (2.1) to be released & hoped that this update will fix the screen discoloration. However, today when i finally updated the software to UI Version 2.1 (Android security patch level 01 June 2020), the green screen issue still persists on my Note 9. I am quite annoyed with Samsung not being able to provide a solution to their so called premium model phone.
As of now, the display is worse than a 100$ phone available in the market. Didn't expect this from Samsung. I hope Samsung is listening to all the users who have invested considerable amount to buy this phone. Please........ we need an immediate solution to solve the display issue.
