Original topic:

Galaxy Note 9 discoloration

(Topic created on: 05-27-2020 11:25 AM)
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Amarkangda
Active Level 3
Options
Galaxy Note
Note 9 screen discoloration after March update. If i keep the brightness to minmum or maximum, the phone is still usable. But anything in between shows a green screen and display freezes. Installed oled saver app and PWMfree app and now the phone screen is working with some compromise. Please fix this in future update. Many users throughout the world are facing this same issue I have been samsung loyal customer for last 15 years and dont expect such issues with a brand like samsung. Please help....
Amarkangda
Active Level 3
Galaxy Note
Note 9 screen discoloration after March update. If i keep the brightness to minmum or maximum, the phone is still usable. But anything in between shows a green screen and display freezes. Installed oled saver app and PWMfree app and now the phone screen is working with some compromise. Please fix this in future update. Many users throughout the world are facing this same issue I have been samsung loyal customer for last 15 years and dont expect such issues with a brand like samsung. Please help....
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AK0101
Active Level 6
Galaxy Note
So ,

You have been giving same suggestions to everyone out there. And still none of the Note 9 users are able to resolve this issue. Why is it so hard to digest for Samsung that it started after March update. Don't you think you should provide us the right update regarding this issue.

Or at least have the guts to accept that indeed this is Samsung fault.

This would be my last Samsung device.
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AK0101
Active Level 6
Galaxy Note
So ,

You have been giving same suggestions to everyone out there. And still none of the Note 9 users are able to resolve this issue. Why is it so hard to digest for Samsung that it started after March update. Don't you think you should provide us the right update regarding this issue.

Or at least have the guts to accept that indeed this is Samsung fault.

This would be my last Samsung device.
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Samsung_46bBkPw
Beginner Level 2
Galaxy Note

Team,

The following was tried many times and sent the error reports as well but you guys cannot find anything in that report.

The problem what I feel is the with the wrong update installed on the Note 9 phones.

We need a solution to install an older version of Android on the phone and then update directly to the latest one.

Unfortunate the bootloader is blocked and a non tech person like me cannot break it and install the older version.

I am 110% sure this can resolve the issue. 200% sure it is not a hardware issue as told by the Samsung service centers or tech services

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junaid00786
Active Level 1
Galaxy Note
Samsung acting like that doesn't know about this issue. Will nevery buy Samsung ever
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Sackett
Active Level 1
Galaxy Note
Sometimes I feel this patch was released on purpose to boost sales of their new flagship models S20 and Note10
Amarkangda
Active Level 3
Galaxy Note
it surely is the case. The way Samsung is acting asif nothing has hapenned is not at all acceptable
Tejdeepk
Active Level 3
Galaxy Note
usually every brand does this.
Sackett
Active Level 1
Galaxy Note
There should a place where we can take this up. Its so difficult to read the text with this discolouration
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chaitanyakale
Active Level 1
Galaxy Note

Samsung seems to have known about this issue for long. Facing the same issue since last week or so. I could find that it was reported in November 2019 at least, unlikely to be a software issue. Software update may have expedited it for normal users.  https://www.youtube.com/watch?v=6L9MQb0KOqw

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