Original topic:

Galaxy Note 8 sensor issue after the september 2019 security patch update

(Topic created on: 10-03-2019 09:55 PM)
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NITHIN17
Active Level 3
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Galaxy Note

After the September 2019 security patch update,all the sensors except the finger print,  stopped working in my Galaxy Note 8. Proximity sensor,Barometer,Gyroscope,Hall sensor,Iris Scanner,Accelerometer,all are stopped working. I performed *#0*# test, sensors are not responding in the *#0*# test. I am sure about that all these happened after the security update. Please help me.

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43 Comments
Galaxy Note
try resetting your device
NITHIN17
Active Level 3
Galaxy Note

I tried a factory reset,run the device in safe mode nothing works for me.The problem is still there.

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Galaxy Note
and if not then flash it via Odin.
NITHIN17
Active Level 3
Galaxy Note

The device is under warranty. I purchased this device from Saudi Arabia and now I am in India,so that i cant avail my warranty from India..I googled about this ptoblem and I found that many users are  experiencing the same problem and many of them had motherboard problem afther the update..If things are like that , I have to send back my device to saudi Arabia to avail the warranty which is totally inconvenience for me.

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Galaxy Note
Flashing wont void your warranty as far as you are using the correct firmware. And I dont feel like its motherboard's fault. So flashing is the only option you have.
NITHIN17
Active Level 3
Galaxy Note

Thanks for your  support.

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Anonymous
Not applicable
Galaxy Note
flash your firmware
NITHIN17
Active Level 3
Galaxy Note

No I cant ,the device is under warranty, it will void the warranty.

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Anonymous
Not applicable
Galaxy Note
are flash software from Samsung service center...flash firmware is not root your device