Original topic:

Galaxy Note 8 VoLTE issue

(Topic created on: 09-24-2017 11:57 AM)
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Shivnaath
Beginner Level 2
Options
Galaxy Note
I bought Galaxy Note 8 64GB model yesterday from Samsung India online shop, inserted Jio SIM but VoLTE doesn't work, mobile data connected only with LTE, In order to make calls I had to install Jio4gvoice app. Note 8 doesn't have option to enable VoLTE.

When I contacted customer service they said bar code mismatch issue between the jio sim and mobile phone, new software update will be issued to resolve this problem.

Has anyone facing JioSIM VoLTE issue with Samsung Galaxy Note 8?
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4 Comments
lunaticfiend
Active Level 8
Galaxy Note
VoLTE is supported only when the sim is inserted in slot 1. Have you been trying to use it on slot 2?
Shivnaath
Beginner Level 2
Galaxy Note
I already tried inserting Jio sim in slot 1 but VoLTE doesn't work.
GalaxyTeam
Active Level 7
Galaxy Note
Join Note 8 Telegram Group for Indian Users
https://t.me/joinchat/DvvVrkAYfNQcXiOLCes0vg
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admin_
Expert Level 5
Galaxy Note
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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