Fringer print not working

[aslamz]

In my note20 finger print not working?if i try to register fingerprint ! Cant reach to the next step.

Somesays screen proctector is the reason.

Any ideos??

After remove screen protector and add finger print,can i again put screen protector (tempered glass then is workinv or not.?

Help me guyz

[AawidKhan]

i have same issue.

[Shanfeer]

Bro, pls let me know whether the problem is happened after adding the finger print or while adding the fringer print?

[aslamz]

While adding

[Shanfeer]

I think the issue you mentioned is happened because of your finger or screen protector card. There is no chance the problem is with your phn which is fine. Please make sure you put all part of ur finger while adding. They will say that u have to swipe all part of your finger.

[aslamz]

I dont understand

[Shanfeer]

I can't add my fingerprint lock in my samsung ,as my finger is not proper which has some issues. Samsung has best security which is Knox so we need proper finger to add it, else they will be saying cannot be added your finger.

[NINJA1997]

Reason being glass screen protectors try the special ones for galaxy note 20 which are not glass materials

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue: 
 
* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support