Original topic:

Flagship phone note9: Not upto yhe mark

(Topic created on: 01-23-2022 10:47 AM)
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SidlovesNote9
Beginner Level 3
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Galaxy Note
I bought the Samsung note9: 512 gb, 8gb RAM for  ₹85k it worked well till i started facing some serious issues which are not expected of a Flagship device:-
1) The phone's Display turned half red( though working; redness tint(ghost)) roughly 1 yr into operation.
2) the playstore now keeps crashing and nothing is being done by company to make it work.
These two issues are major quality issues not expected out of a Giant like samsung.
Why should I invest more on your phones when your flagship devices are defective?
2 Comments
Galaxy Note
Did you visit the service center for a fix ?
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cs-member13
Expert Level 4
Galaxy Note


Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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