Original topic:

Fingerprint sensor is not at all working in Note 20 ultra.

(Topic created on: 07-20-2021 10:49 PM)
244 Views
Vanit
Beginner Level 2
Options
Galaxy Note
Fingerprint sensor in Galaxy Note 20 ultra is not at all working without any glass protection. It hurts so much with so much money involved. 

Any suggestions how to get this sorted.
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5 Comments
jigs16
Active Level 4
Galaxy Note
Yes its too slow
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Galaxy Note
No Tempered glass?
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Vanit
Beginner Level 2
Galaxy Note
Yes no Tampered glass
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Vanit
Beginner Level 2
Galaxy Note
I have done that long ago but no response.
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