Original topic:

Facing problems with Dual WhatsApp in Samsung galaxy note 10 plus

(Topic created on: 06-21-2021 06:11 PM)
991 Views
AvinashKGP
Active Level 3
Options
Galaxy Note
In dual WhatsApp pdf cannot be opened, pdf cannot be shared, camera not working, images of dual WhatsApp not visible in gallery etc...

Please do needful.
7 Comments
Abdul_Rahman
Active Level 9
Galaxy Note
Clear Cache of that App and restart your device hope your problem will be solved
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Chaman17
Active Level 8
Galaxy Note
Yes, everyone will face the same issue with whatsapp dual messenger. This is because of the recent policy changes implemented Samsung and WhatsApp. There isn't exactly any solution.
But to eliminate your problem, do the following steps:

1. Open your cloned whatsapp account->settings->chats->chat backup.
Backup all your messages, photos, videos, docs on your device and your google drive.
Ensure that you remember the credentials of your google account that you're using as backup.

2. Next,open play store and download whatsapp business. Install, add your dual whatsapp phone number, verify your otp. You will get a prompt asking whether you want to restore your content from backup. Select your google account and all your content will be restored on your account after sometime depending upon the size of the backup taken.

3. Lastly, go to settings and disable the option of dual messenger.

Moreover, for viewing images, videos etc. in MyFiles app, go to file manager->Internal storage->Android->media->com.whatsapp
And for wapp business , the file is com.whatsapp.w4b
AvinashKGP
Active Level 3
Galaxy Note
Working, thanks
APR773
Active Level 3
Galaxy Note
you should try 😉 another feature as.. secret folder 📂 and in it you can install some apps in full operating mode
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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h123456789
Active Level 6
Galaxy Note
Update received in s21 ultra security August problem solved 2 whatsapp please whatsapp backup
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h123456789
Active Level 6
Galaxy Note
Update received in s21 ultra security August
problem solved 2 whatsapp
please take backup whatsapp
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