Edge lighting not working on Note 9 when screen is off

[vd123]

My edge lighting is not working when the screen is off. I have selected all available apps for edge lighting. Any idea? Googled it, but didn't find any working solution so far.
It works when the screen is on.

[RishiShukla]

make sure this is on

[vd123]

Yeah, it is on. It is working when the screen is on.

[krishna14198]

same hare edge light not working. when screen is off

[Jackie1982]

Hi Friends, the following video is about Samsung Galaxy Note 9 Super Slow Motion...thanks TO my friend Raghavendra MR who helped me to shoot these videos

https://youtu.be/gNlfvpG0rHs

[luvvv]

update edge lighting in good lock...

[admin_]

Thank you for reaching out to the Samsung community! We would like to inform you that edge lighting will work in screen off mode during incoming call and Samsung message application notification only. Put the device screen face down to get edge lighting call notification.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/