Original topic:

Do not install One UI 5 Upgrade (Android 13)

(Topic created on: 12-26-2022 12:19 PM)
313 Views
ursJAR
Active Level 3
Options
Galaxy Note
Especially Note 10 Lite.

My phone has got problems post update. All the Samsung Apps freezes or not responding pops up. It feels like there is no underlying issue. But Samsung is trying to make things worse that we buy new phone.

Other issues are the videos and photos taken on Samsung app are all inverted. GMaps navigation takes the entire UI inverted.
0 Likes
1 Comment
cs-member11
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes