Display problem due to Samsung Service

[Harshitjain12]

I got my phone services and received it on 4 OCTOBER 2022. They replaced charging board and display cable. While doing so they damaged the display port. After 7 days the display stopped working. Now they are asking for repair cost for the phone they damaged and not taking any responsibility.

Grievance Number: 3916823

[Mothish_2004]

Send the mail to the service head or call samsung support dont talk soft be rough and i suggest you to call them which is effective. If the mistake is not yours you can bargain anywhere if they are not listening to your words just tell them youll go to Consumer court and also ask the employee to connect the call with some higher officials.

[ѵօϲɑӀ4ӀօϲɑӀ]

Send an email to [email protected] or use the option Email TO CEO on samsung india website.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support