Original topic:

Discoloration & Overheating issue

(Topic created on: 06-16-2020 01:47 PM)
376 Views
namyadav
Active Level 1
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Galaxy Note
After sending mails, I am posting my issue here, its being almost 3 months and I am stillfacing discoloration and overheating issue in my Note 9 .
Samsung have replied my mail by saying this will get resolve with updates though they haven't provided any update after March.
When samsung is planing to resolve this discoloration issue which I read so many people are facubg after March Update?
6 Comments
Anonymous
Not applicable
Galaxy Note
bro one ui 2.1 arrived in india ..please install it by smart switch then check
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Sumeet6795
Active Level 4
Galaxy Note

I have just updated my device. as expected, they have not fixed the display discoloration issues / bug. Please let me know the reviews if anyone, who is facing display discoloration issue, has updated their Note 9 with this new update.
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namyadav
Active Level 1
Galaxy Note
yeah...same here..its having discoloration issue
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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namyadav
Active Level 1
Galaxy Note
this is not normal heating issue,its occured after samsung march update,so it will be helpful If Samsung replies on that.Issue persists with this latest release of June also.
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Sumeet6795
Active Level 4
Galaxy Note
@Samsung_Support3 Please me know for how many times I have to send same error reports. And thereafter you simply reply with your as usual steps factory reset etc etc.
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